Refund policy
Return & Refund Policy
All sales are final. We do not accept returns or issue refunds except in cases where the item received does not match the photos and/or title listed at the time of purchase.
Eligibility for Returns
A return may be considered only if:
- The item received materially differs from the listing photos or title description.
- The discrepancy is reported within 3 days of confirmed delivery.
Return Authorization Required
All returns require prior written authorization. To request a return:
- Contact us at [your contact email] within 3 days of delivery.
- Provide your order number, photos of the item received, and a description of the discrepancy.
- Wait for a Return Merchandise Authorization (RMA) number before shipping anything back.
Returns sent without prior authorization will not be accepted and will not be eligible for a refund.
Refund Process
Once an authorized return is received and inspected, we will notify you of the outcome. Approved refunds will be issued to the original payment method within 3 business days.
Contact
For return inquiries, contact us at: nathan@myconsignmentstore.com